I really do hope this woman files an official complaint but God knows it would only be the latest in a long line. Bottom line though you can't kick people with babies off a bus into the snow.
And people wonder why I rate Ottawa as having the worse mass transit system I've ever been on.
Story here if you feel like being reminded that OC Transpo is full of people who don't give a damn about other people:
http://cnews.canoe.ca/CNEWS/Canada/2010/12/05/16437771.html